The Net Emotional Footprint measures high- level user sentiment.
It aggregates emotional response ratings across 25 provocative questions, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Metrics in which Capsifi ranked highly include:
Client Friendly Service & Policies
Reliability
Enables Productivity
Innovation
Product Enhancements
Download this complimentary report to explore EA vendors’ evaluation and learn why Capsifi is a leader in this space achieving 94% overall vendor capability satisfaction and a customer score of 9.1/10.
Download your complimentary copy of the 2022 SoftwareReviews Enterprise Architecture Emotional Footprint Report
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