
Customer support
Training and certification
Training courses
Capsifi Foundation Training
Capsifi Foundation Training lets your implementation team engage with Capsifi within a safe training space, helping them understand exactly what Capsifi does and how it does it. Your team works with their coach to discover how best to use Capsifi for the benefit of your organization. This course is project-agnostic and consists of 8 modules. Capsifi Foundation Training touches on key Capsifi visualizations (views) and arms your team with the skills needed to build them. These visualizations can be used immediately to showcase Capsifi and support business cases for the product. Capsifi Foundation Training provides your team with the grounding they need to help them successfully kick-start their Capsifi journey. Following training, as your team progresses through their Capsifi implementation engagement, these key skills can be strengthened and deepened within the parts of Capsifi most relevant to your business.
Capsifi for Administrators – coming soon
Capsifi for Administrators is designed for users tasked with configuring the product, administering users and extending the meta-model. These competent Capsifi modellers are usually customer champions, with administration access, who govern and maintain Capsifi ‘master-data’. They ensure consistency of use across the Capsifi user base within your company. Capsifi for Administrators also touches on recommended governance models for the ongoing use of Capsifi.
Understanding the Capsifi Metamodel – coming soon
The true power of Capsifi comes directly from the proprietary meta-model that underpins the product. For some people, understanding how the meta-model fits together and drives the product is key to them taking their Capsifi modelling skills to the next level. A deep understanding of the meta-model isn’t essential to use Capsifi, but, for architectural thinkers, visibility of what resides beneath the bonnet is key to their learning journey.
Bespoke Courses – upon request
Upon request, the Capsifi team can work together with you to create and deliver a course tailored to your individual requirements. We work with you to understand what learning objectives you want to target, the level of competency your learners would like to achieve, and the base knowledge and skills of the learning group. Bespoke courses build on the Capsifi Foundation Training and can take your team in very specific directions.
Course formats
On-site Classroom Training
Sometimes it’s easier to take the whole learning group out of the office to avoid distraction, so they can focus on the course being delivered. With this format, the entire course is delivered in a classroom setting in a single time-block. Attendees must bring their own laptops which they use to complete the coursework and related activities.
Remote Classroom Training
In today’s world it’s not always possible for us all to be together in the same physical location. Capsifi offers a remote classroom training model, allowing attendees to connect to our virtual classroom via video conference. Training is usually conducted in 2-hour blocks, allowing for a healthy ergonomic balance.
Instructor-Led Self paced Training
Similar to the remote classroom format but allowing attendees an additional degree of flexibility. The remote classroom training is split into two parts: the instructor overview and demonstration and coursework. Attendees join Capsifi’s virtual classroom for half hour blocks and complete the coursework in their own time. Instructors are available for Q&A for the duration of the course.
Self-paced Training – coming soon
Self-paced allows for completely independent study through a series of recorded webinars, slides, examples and coursework instructions. Participants can complete the course as and when it suits them, but within a pre-agreed timeframe. Instructors are available for Q&A for the duration of the course.
Public Courses – coming soon
Open to all Capsifi customers, public courses are scheduled in advance and allow attendees to register individually.
Certification
Certification Program – coming soon
Capsifi is working on a certification program to formally recognise Capsifi skills gained through participation in a Capsifi-accredited training course.