E-commerce Disruption & Digital Innovation

The Challenge

The accelerated shift to online shopping is prompting retailers to invest heavily in digital innovation. For example, in a bid to compete with Amazon Prime, Walmart launched Walmart+, a subscription service offering free delivery and other perks.

The dominance of large-scale e-tailer platforms highlights the critical role digital innovation plays in the retail sector. Embracing technologies such as best-of-breed e-commerce platforms, mobile apps, and advanced digital marketing is essential if retailers want to compete effectively in the online marketplace and reach digitally savvy consumers.

The Solution

Capsifi enables organizations to proactively manage innovation and harvest innovative ideas from all corners of the organization. Through its use of idea management and innovation boards, Capsifi collects, maintains, and prioritizes ideas for innovation and improvement across the entire organization as they arise, providing a diverse backlog of ideas to draw upon when needed.

Capsifi also offers the capability for organizations to assess their operating model for digital readiness and agility. This allows organizations to plan ahead, pivot and respond to consumer demand for new products and experiences at speed.

Here’s some practical ways the Capsifi platform can address and resolve these industry-wide challenges:

• Use Idea management with business outcomes categorized by technology categories
• Use digital readiness – or other technical viewpoints – assessments on your operating model to ensure ongoing technical agility
• Proactively manage tech redundancy and technical debt – both blockers to rapid technical adaptation