Business Architecture

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Business Architecture

Being able to deeply understand your business operations, and accurately monitor how your operations model is performing, is hugely challenging. But to stay ahead of the pack in a frenetic, digitally evolving world, you need to be able to do just that.


Even the smallest edge can make a huge difference when it comes to efficiency and operational performance.

For example, getting new digital offerings to market quickly has never been more critical if you want to stay relevant and a step ahead of competition and new market entrants.

Capsifi’s business architecture capabilities encapsulate a business operating model as an enduring, interactive digital asset. This allows you to optimise performance by identifying everything you need to consider, how it’s all connected and the levers for moving the organisational needle.

What would understanding the relationships and dependencies that impact business performance do for your ability to fast track your business decisions?


Our Business Architecture solution

Capsifi’s business architecture capabilities are intelligent, insightful and the key to deeply understanding your business operation and organisational performance.

Capability Maps

Develop a consistent, shared view of business capabilities and their inter-dependencies across the operating model.


Configurable visual cues for tracking diverse, user-defined business assessments at a glance, such as performance, maturity, and risk.

Value Streams

Visually analyze an inside-out perspective on the stages in the flow of business transactions to align resources, skills, technology.

Strategic Roadmaps

Dynamic roadmap views that provide clear visibility of the alignment of planned initiatives with desired business outcomes.

Organization Structure

A dynamic map for better organizing business units and territories that aligns people and teams into hierarchical, matrix, or agile.

Skills & Competencies

Catalogue the required skills and competencies of individuals and teams, enabling the business capabilities they support.

Products & Services

An interactive catalogue of the products and services you offer, aligned to their unique features, benefits, and value propositions.

Process Architecture

Manage a catalogue of common business processes defining sequenced flow logic for tasks and related alignment of roles, information.

Key Benefits

Optimise performance with Capsifi

Fast track business decisions leveraging holistic, interactive insights into the intricate dependencies within your business operating model.


Operating model as-an-asset

Maintain a comprehensive, integrated digital operating model of organisational capabilities and their alignment with people, process, information and technology.


Get aligned

Align behaviour, organisational design, compensation, and goals across your enterprise. Then evolve your design to support collaboration and make sure everybody is pulling in the same direction.


Know where you’re going

Understand where you’re at compared to industry best practice, where improvements can be made, and the future skills, capabilities and technology you need.


Evolve with your people

Improve everything you touch by empowering everyone in your organisation to engage in the continual evolution and improvement of your business over time.


Dynamic consoles

Understand what happens, when and why, through interactive business consoles that are dynamic and give insight across the entire business.


What our clients are saying

Outstanding Quality

Capsifi has been very successful for developing and managing business strategies and their related ICT and digital strategies – then relating them to investments and projects. The relationships between this information enables traceability and “line of sight” from strategy to execution – particularly focused on prioritizing where funds are allocated. The visualizations are excellent at combining crucial information “on one page” to enable better insights and decisions.

Client Executive

APAC Services Industry Organization

Outstanding Platform

Capsifi is very easy to use, and does not require formalized training to start using. There is so much functionality, that it can be used for many different purposes, and provides an easy way to visualize corporate strategy and the link between it and IT strategy (from vision & goals to execution.) There are so many great views that allow you to show many different aspects of your data. There many to many relationships to data is very helpful.

IT Business Consultant

North American Finance Organization - $30B+ revenue

Comprehensive and Intuitive

Capsifi provides a comprehensive and intuitive user interface to model business artifacts such as software services, digital workflow and GUI. Linkability between each of those artifacts is unique and powerful when modelling multiple business layers. Moreover, they provide customization cater to customer needs. Easy-to-use platform for modelling and linking business artifacts in different layers.

Research Assistant

APAC Education Organization – 50,000 employees



Resource Hub

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Starting your Own Journey

Three ways for you to get started with Capsifi

Gartner disclaimer:

Gartner, Magic Quadrant for Enterprise Architecture Tools, Akshay Jhawar, Gilbert van der Heiden, Andrew Gianni, Andreas Frangou, 12 December 2022.
GARTNER is a registered trademark and service mark and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.