Regulatory Compliance & Brand Protection

The Challenge

In 2021, Bose settled a lawsuit with the Federal Trade Commission (FTC) over allegations that it violated the Children’s Online Privacy Protection Act (COPPA) by unlawfully collecting and disclosing personal data from users of its mobile app without parental consent. This case underscores the significance of regulatory compliance and data privacy protection for consumer electronics companies.

Technology solutions such as digital authentication, anti-counterfeiting technologies, and blockchain can help companies comply with regulations and protect their intellectual property rights. These technologies enhance transparency and traceability throughout the product lifecycle, safeguarding the brand and consumer trust.

The Solution

Capsifi helps by providing a clear line of sight from relevant legislation and policies, through to the organizational controls that enforce them ensuring that consumers privacy is protected and the company’s IP is safeguarded. In this way, evidence of compliance becomes incidental, alleviating what is traditionally a resource-intensive and error-prone activity.

From a data perspective, information objects can be classified to identify their level of risk which may then be tracked through every system, process and role that is involved in handling that data, providing clear and indisputable lineage of data risk.

Here’s some practical ways the Capsifi platform can address and resolve these industry-wide challenges:

• Establish a clear line of sight from legislation and policy to controls, business rules, and operating model elements
• Establish a clear line of sight from legislation and policy to controls, initiatives, or projects, and epics (including costs)
• Use data object risk classification based on various risk frameworks, with calculated attributes used to deduce the risk associated with operating model elements handling that data
• Use business outcomes to suggest technology innovations to address risk pain points