Solutions Lab

Technological Disruption


Technological Disruption

The Challenge

The rapid growth of fintech startups, such as Square and Robinhood, has disrupted traditional banking and investment services.
Their remarkable success stems from pioneering digital solutions tailored to evolving consumer needs, which include technologies like mobile apps, blockchain, and robo-advisors.

The rise of financial technology (fintech) firms and disruptive technologies such as blockchain, artificial intelligence, and big data analytics are reshaping the financial services landscape. Traditional financial institutions must innovate and adapt to remain competitive in the face of technological advancements.

The Solution

Capsifi enables organizations to proactively manage innovation and harvest innovative ideas from all corners of the organization. Through its use of the idea management and innovation board, Capsifi collects, maintains, and prioritizes ideas for technical innovation and improvement across the product portfolio as they arise, providing a diverse backlog of ideas to draw upon when needed.

Capsifi also allows organizations to assess their operating model for digital readiness and agility, allowing them to plan, pivot and respond to customer and investor demand for technologically advanced products and experiences. By aligning customer experience to the operating model, Capsifi can help you to pinpoint where customers are expecting to see technical innovation and advancement.

Here’s some practical ways the Capsifi platform can address and resolve these industry-wide challenges:

  • Use Idea management with business outcomes categorized by technology categories
  • Use digital readiness – or other technical viewpoints – assessments on your operating model to ensure ongoing technical agility
  • Proactively manage tech redundancy and technical debt – both blockers to rapid technical adaptation
  • Understand customer experience and value streams to determine where customers are expecting tech innovation
Key features used
Value Streams
Service Blueprint
Idea Management
Innovation Pathway
Fortune 100 Global Financial Services Organization

Overhauls their enterprise risk framework and develops a holistic view of risk.

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Starting your Own Journey

Three ways for you to get started with Capsifi

Gartner disclaimer:

Gartner, Magic Quadrant for Enterprise Architecture Tools, Akshay Jhawar, Gilbert van der Heiden, Andrew Gianni, Andreas Frangou, 12 December 2022.
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