Enterprise Architecture

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Enterprise Architecture

When it comes down to it, business performance is ultimately determined by the effectiveness of management capability and decision-making. And to make great decisions your team needs the full picture.


Yet, in a complex, multi-faceted organisation, operating in a continuously evolving market environment, getting a big picture view can be frustrating and elusive.

Capsifi’s enterprise architecture capabilities focus on consolidating all your fragmented sources of disconnected business knowledge into a holistic, integrated whole. We help turn your business operating model into a core strategic asset that’s dynamic, data-driven, enduring, interactive and engaging.

What would it mean to your business if you could Illuminate traceability, alignment and interdependencies and fully understand the intricacies at play?


Our Enterprise Architecture Solution

Capsifi’s enterprise architecture capabilities underpin effective management decision making by giving your team the complete, integrated picture – something that was previously frustratingly elusive

Dataflow Diagrams

Visualize the flow of information within an organization from the role-based inputs and outputs of stakeholders, through process steps, application functions and information repositories.

Extensible Meta-Model

Tailor Capsifi’s meta-model to fit your unique processes and data models and ensure your technology estate aligns precisely with your organization’s needs and evolves as you do.


Configurable visual cues for tracking diverse, user-defined business assessments at a glance, such as performance, maturity, and risk.

Manage Technology Catalogues

Discover, document, and oversee the full scope of your technology estate and all interdependencies inside the enterprise, including hardware, software, and third-party applications.

Out-of-the-box Consoles

Enhanced digital business model dashboards and role-specific consoles offer contextual insight for managing business innovation and transformation Framework alignment.

Reference Model Mapping

Leverage pre-packaged reference models for operating model guidance and alignment with industry standards.

Requirement Management

Manage the specification and lifecycle of business needs as they guide the development of enhancements to business capabilities and/or technology systems.

ServiceNow Integration

Synchronize data between ServiceNow and Capsifi for a single source of truth across applications, systems, and service information, and visualize alignment and traceability for your operating model.

Strategic Roadmaps

Dynamic roadmap views that provide clear visibility of the alignment of planned initiatives with desired business outcomes.

Technology Portfolio

A consolidated technology landscape of enterprise applications, systems, their functions, components, performance, and alignment with the information, processes, and business capabilities they support.

Transformation Planning

Scenario analysis for budgeting, prioritising and allocating resources for strategically aligned transformation initiatives.

Key Benefits

Sync IT and business objectives with Capsifi

Manage, evolve and maintain a modern technology estate – explicitly aligned to business needs – and support a common understanding of how business functions are supported by your technology portfolio.


Break down silos

Identify key strategic issues and areas of improvement across every aspect of your business operation, in an aggregated way that helps look beyond organizational silos and at an organization-wide level.


Visualise how everything works

Understand the intricacies of your technology landscape through an enduring, dynamic representation of how everything in your business works and how well it’s all performing.


Optimize technology

Align organizational teams around a common understanding of how business functions are supported by your technology portfolio and manage the lifecycle of your digital assets.


Demystify technology dependencies

Obtain immediate insights into confounding questions on the cause-and-effect dynamics of technology cost, health, business alignment and rationalization opportunities.


Critical insights

Improve decision-making through comprehensive data-driven rationalization recommendations and insights into how all the moving parts of your business are connected and work together.


What our clients are saying

Outstanding Quality

Capsifi has been very successful for developing and managing business strategies and their related ICT and digital strategies – then relating them to investments and projects. The relationships between this information enables traceability and “line of sight” from strategy to execution – particularly focused on prioritizing where funds are allocated. The visualizations are excellent at combining crucial information “on one page” to enable better insights and decisions.

Client Executive

APAC Services Industry Organization

Outstanding Platform

Capsifi is very easy to use, and does not require formalized training to start using. There is so much functionality, that it can be used for many different purposes, and provides an easy way to visualize corporate strategy and the link between it and IT strategy (from vision & goals to execution.) There are so many great views that allow you to show many different aspects of your data. There many to many relationships to data is very helpful.

IT Business Consultant

North American Finance Organization - $30B+ revenue

Comprehensive and Intuitive

Capsifi provides a comprehensive and intuitive user interface to model business artifacts such as software services, digital workflow and GUI. Linkability between each of those artifacts is unique and powerful when modelling multiple business layers. Moreover, they provide customization cater to customer needs. Easy-to-use platform for modelling and linking business artifacts in different layers.

Research Assistant

APAC Education Organization – 50,000 employees



Resource Hub

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Strategy Execution

Clearly articulate your strategic direction to enable agile decision-making aligned with desired business outcomes.

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Starting your Own Journey

Three ways for you to get started with Capsifi

Gartner disclaimer:

Gartner, Magic Quadrant for Enterprise Architecture Tools, Akshay Jhawar, Gilbert van der Heiden, Andrew Gianni, Andreas Frangou, 12 December 2022.
GARTNER is a registered trademark and service mark and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.