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Business Operations Solutions by Capsifi


Being able to deeply understand your business operations, and accurately monitor how your operations model is performing, is hugely challenging. But to stay ahead of the pack in a frenetic, digitally evolving world, you need to be able to do just that.
Even the smallest edge can make a huge difference when it comes to efficiency and operational performance. For example, getting new digital offerings to market quickly has never been more critical if you want to stay relevant and a step ahead of competition and new market entrants.
Capsifi’s business architecture capabilities encapsulate a business operating model as an enduring, interactive digital asset. This allows you to optimise performance by identifying everything you need to consider, how it’s all connected and the levers for moving the organisational needle.
What would understanding the relationships and dependencies that impact business performance do for your ability to fast track your business decisions?

Optimise performance with Capsifi

Fast track business decisions leveraging holistic, interactive insights into the intricate dependencies within your business operating model.

Operating model as-an-asset

Maintain a comprehensive, integrated digital operating model of organisational capabilities and their alignment with people, process, information and technology.


Get aligned

Align behaviour, organisational design, compensation, and goals across your enterprise. Then evolve your design to support collaboration and make sure everybody is pulling in the same direction.


Know where you’re going

Understand where you’re at compared to industry best practice, where improvements can be made, and the future skills, capabilities and technology you need.


Evolve with your people

Improve everything you touch by empowering everyone in your organisation to engage in the continual evolution and improvement of your business over time.


Dynamic consoles

Understand what happens, when and why, through interactive business consoles that are dynamic and give insight across the entire business.

Our business architecture solution

Capsifi’s business architecture capabilities are intelligent, insightful and the key to deeply understanding your business operation and organizational performance.
Business Architecture Operating Model

01 Capability maps

Develop a consistent, shared view of business capabilities and their inter-dependencies across the operating model.

02 Heatmaps

Configurable visual cues for tracking diverse, user-defined business assessments at a glance, such as performance, maturity, and risk across many of the standard Capsifi visualizations.

03 Value streams

Visually analyze an inside-out perspective on the stages in the flow of business transactions to align resources, skills, technology, and effort in the delivery of business outcomes.

04 Strategic roadmaps

Dynamic roadmap views that provide clear visibility of the alignment of planned initiatives with desired business outcomes.

05 Organisation structure

A dynamic map for better organizing business units and territories that aligns people and teams into the hierarchical, matrix, regional or agile ways of working.

06 Roles and responsibilities

Manage the categorization and assignment of entitlements and responsibilities to individuals and teams in the roles that they perform in delivering business outcomes.

07 Skills and competencies

Catalogue the required skills and competencies of individuals and teams, to enable the business capabilities that they support.

08 Products and services

An interactive catalog of the products and services you offer, aligned to their features, benefits, and value propositions.

09 Process Architecture

Manage a catalogue of common business processes defining the sequenced flow logic for tasks and the related alignment of roles, information, and systems to support business transactions.

10 Intelligent form design

Component-based forms development for assembling form layouts, UI controls and decision logic for web-based forms. Includes a packaged connector for Salesforce Lightning.

11 Interaction flow

Freeform design of the flow of web-based customer interactions including decision tables for the flow-logic of pages and the invocation of components and API’s.

Gartner peer rating

Use it for what it is – the best Business Architecture, Strategy and Operating Model product we’ve used.

Client Executive, APAC Services Industry Organization

Product guides and coaching

At Capsifi we offer comprehensive support tools to our users in the form of product guides and coaching. Here you can access our available materials and information any time, including “how-to” and feature guides, user manuals, and training courses.
Loving Capsifi’s complete business modelling and architecture platform? Why not consider becoming certified –click on the links below to learn more.

More Capsifi solutions

As a complete business modelling and architecture platform, Capsifi offers a comprehensive suite of strategic business capabilities tailored to your specific needs.

Ready to get started?

We are here to answer your questions and can’t wait for you to experience how Capsifi’s complete business modelling and architecture platform can transform your business. Select one of the contact options and we’ll be in touch.